Notice history

Operational

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Jan 2026

Feb 2026

Mar 2026

Degraded performance

Resolved
March 25, 2026 at 9:28 AM
Resolved
March 25, 2026 at 9:28 AM
The issue has been resolved, and all services are now running on temporary replacement hardware. We’ll schedule maintenance in the next couple of weeks to migrate services back to the original hardware after resolving the issues on it.
Update
March 25, 2026 at 8:51 AM
Update
March 25, 2026 at 8:51 AM
The machine is now back online. However, due to ongoing issues with the host operating system, we will be migrating all customers to another machine temporarily. This will allow us to reinstall and rebuild the original machine on a new host OS. Once the reinstall is complete and stable, we’ll migrate all customers back to it.
Identified
March 25, 2026 at 7:31 AM
Identified
March 25, 2026 at 7:31 AM
We are continuing to work on a fix for this incident.
Investigating
March 25, 2026 at 6:19 AM
Investigating
March 25, 2026 at 6:19 AM
We are currently investigating this incident.

Resolved
March 23, 2026 at 4:30 PM
Resolved
March 23, 2026 at 4:30 PM
This incident has been resolved.
Monitoring
March 23, 2026 at 3:41 PM
Monitoring
March 23, 2026 at 3:41 PM
CosmicGuard has now fixed the issue, and we are continuing to monitor the situation to ensure everything remains stable.
Update
March 23, 2026 at 2:53 PM
Update
March 23, 2026 at 2:53 PM
CosmicGuard (our DDoS mitigation partner) is still investigating the issue. You can monitor their progress here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm.
Identified
March 23, 2026 at 10:19 AM
Identified
March 23, 2026 at 10:19 AM
Our DDoS mitigation partner, CosmicGuard, has identified an issue on their end and is currently investigating. We’ll provide updates as more information becomes available.
Investigating
March 23, 2026 at 9:40 AM
Investigating
March 23, 2026 at 9:40 AM
We are currently investigating this incident. This issue seems to be primarily affecting UDP connections.

Completed
March 11, 2026 at 9:29 PM
Completed
March 11, 2026 at 9:29 PM
Maintenance has completed successfully.
We’ve implemented a temporary solution to ensure stability and minimize downtime while we wait for new hardware to arrive.
Please note that a follow-up maintenance window will be scheduled soon to complete the permanent fix. We’ll share the details in advance to minimize any disruption.
Update
March 11, 2026 at 8:36 PM
Update
March 11, 2026 at 8:36 PM
The hardware replacement for the machine has been completed. We are currently investigating an issue with degraded network performance that was observed afterward.
In progress
March 11, 2026 at 7:16 PM
In progress
March 11, 2026 at 7:16 PM
Maintenance is now in progress.
Planned
March 11, 2026 at 7:15 PM
Planned
March 11, 2026 at 7:15 PM
Due to unexpected hardware issues, we need to perform urgent maintenance on heretic: game-lon-7900. This work is essential to prevent further degradation of system performance and stability. During this time, the server will be temporarily unavailable while we conduct diagnostics and hardware repairs.
We expect the maintenance to take under 1 hour, but as a precaution, we have scheduled a 2 hour and 30 minute window to ensure sufficient time for safe completion and validation.
We appreciate your understanding and patience as we resolve this issue promptly to maintain system reliability and performance.

Completed
March 08, 2026 at 10:07 AM
Completed
March 08, 2026 at 10:07 AM
Maintenance has completed successfully.
In progress
March 08, 2026 at 10:00 AM
In progress
March 08, 2026 at 10:00 AM
Maintenance is now in progress
Planned
March 08, 2026 at 10:00 AM
Planned
March 08, 2026 at 10:00 AM
We’ll be performing a scheduled upgrade to the infrastructure that supports our Billing Panel. During this maintenance window, the Billing Panel may be temporarily unavailable for up to 30 minutes.
Please note that this maintenance will not affect any of your active services, including game servers, VPS, or dedicated servers.

Resolved
March 04, 2026 at 5:26 PM
Resolved
March 04, 2026 at 5:26 PM
This incident has been resolved.
Identified
March 04, 2026 at 3:46 PM
Identified
March 04, 2026 at 3:46 PM
We are continuing to work on a fix for this incident.
Investigating
March 04, 2026 at 3:07 PM
Investigating
March 04, 2026 at 3:07 PM
We are currently investigating this incident.

Resolved
February 26, 2026 at 4:43 PM
Resolved
February 26, 2026 at 4:43 PM
This incident has been resolved.
Update
February 26, 2026 at 2:38 PM
Update
February 26, 2026 at 2:38 PM
We are continuing to work on a fix for this incident.
Identified
February 26, 2026 at 11:45 AM
Identified
February 26, 2026 at 11:45 AM
We are continuing to work on a fix for this incident.
Investigating
February 26, 2026 at 9:27 AM
Investigating
February 26, 2026 at 9:27 AM
We are currently investigating this incident.

Resolved
February 16, 2026 at 11:09 PM
Resolved
February 16, 2026 at 11:09 PM
This incident has been resolved.
Investigating
February 16, 2026 at 11:00 PM
Investigating
February 16, 2026 at 11:00 PM
We are currently investigating this incident.

Resolved
February 11, 2026 at 2:02 AM
Resolved
February 11, 2026 at 2:02 AM
This incident has been resolved.
Investigating
February 11, 2026 at 1:20 AM
Investigating
February 11, 2026 at 1:20 AM
We are currently investigating this incident.

Resolved
January 29, 2026 at 10:58 AM
Resolved
January 29, 2026 at 10:58 AM
This incident has been resolved.
Identified
January 29, 2026 at 9:32 AM
Identified
January 29, 2026 at 9:32 AM
We have identified the issue to be partial connectivity loss affecting specific regions. This has been escalated to the data center provider.
Investigating
January 29, 2026 at 9:28 AM
Investigating
January 29, 2026 at 9:28 AM
We are currently investigating this incident.

Resolved
January 19, 2026 at 4:57 PM
Resolved
January 19, 2026 at 4:57 PM
This incident has been resolved.
Investigating
January 19, 2026 at 2:36 PM
Investigating
January 19, 2026 at 2:36 PM
We are currently investigating this incident.

Update
February 11, 2026 at 1:23 AM
Update
February 11, 2026 at 1:23 AM
This incident has been resolved.
Resolved
January 10, 2026 at 4:41 AM
Resolved
January 10, 2026 at 4:41 AM
This incident has been resolved.
Investigating
January 10, 2026 at 4:38 AM
Investigating
January 10, 2026 at 4:38 AM
We are currently investigating this incident.

Resolved
January 06, 2026 at 5:12 AM
Resolved
January 06, 2026 at 5:12 AM
This incident has been resolved.
Investigating
January 06, 2026 at 1:42 AM
Investigating
January 06, 2026 at 1:42 AM
We are currently investigating this incident.

Jan 2026 to Mar 2026

berrybyte - Notice history