berrybyte - Scheduled Maintenance Notice: heretic game-lon-7900 – Maintenance details

All systems are online

Scheduled Maintenance Notice: heretic game-lon-7900

Completed
Scheduled for March 11, 2026 at 7:15 PM – 9:29 PMUTC

Affects

Locations

EU West (London, UK)

Updates
  • Completed
    March 11, 2026 at 9:29 PMUTC
    Completed
    March 11, 2026 at 9:29 PMUTC

    Maintenance has completed successfully.

    We’ve implemented a temporary solution to ensure stability and minimize downtime while we wait for new hardware to arrive.

    Please note that a follow-up maintenance window will be scheduled soon to complete the permanent fix. We’ll share the details in advance to minimize any disruption.

  • Update
    March 11, 2026 at 8:36 PMUTC
    Update
    March 11, 2026 at 8:36 PMUTC

    The hardware replacement for the machine has been completed. We are currently investigating an issue with degraded network performance that was observed afterward.

  • In progress
    March 11, 2026 at 7:16 PMUTC
    In progress
    March 11, 2026 at 7:16 PMUTC
    Maintenance is now in progress.
  • Planned
    March 11, 2026 at 7:15 PMUTC
    Planned
    March 11, 2026 at 7:15 PMUTC

    Due to unexpected hardware issues, we need to perform urgent maintenance on heretic: game-lon-7900. This work is essential to prevent further degradation of system performance and stability. During this time, the server will be temporarily unavailable while we conduct diagnostics and hardware repairs.

    We expect the maintenance to take under 1 hour, but as a precaution, we have scheduled a 2 hour and 30 minute window to ensure sufficient time for safe completion and validation.

    We appreciate your understanding and patience as we resolve this issue promptly to maintain system reliability and performance.