VPS Elder performance and avaliability issue.

Resolved

Major outage

Started 3 months agoMay 17, 2026Lasted about 6 hoursMay 17, 202610:30 AM4:03 PMUTC

Updates

Resolved
May 17, 2026 at 4:03 PMUTC
Resolved
May 17, 2026 at 4:03 PMUTC
This incident has been resolved.
Monitoring
May 17, 2026 at 4:01 PMUTC
Monitoring
May 17, 2026 at 4:01 PMUTC
Drives from the Hypervisor have been moved to a replacement hypervisor and services are currently booting.
Identified
May 17, 2026 at 11:03 AMUTC
Identified
May 17, 2026 at 11:03 AMUTC
We have identified the issue to a faulty CPU cooler and have dispatched a technician to the datacenter.
Investigating
May 17, 2026 at 10:30 AMUTC
Investigating
May 17, 2026 at 10:30 AMUTC
We are currently investigating this incident.

berrybyte - VPS Elder performance and avaliability issue. – Incident details