berrybyte - Notice history

Cloudflare: Network experiencing degraded performance

Operational

Website - Operational

app.berrybyte.net - Operational

Legacy Billing / Client Area - Operational

Legacy Game Control Panel - Operational

VPS Control Panel - Operational

Bare Metal Control Panel - Operational

Operational

US East (Valley Forge, PA) - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026100.0% uptime
Jun 2026100.0% uptime
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US East 2 (Ashburn, VA) - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026100.0% uptime
Jun 2026100.0% uptime
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Asia (Singapore) - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026100.0% uptime
Jun 2026100.0% uptime
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EU Central (Germany) - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026100.0% uptime
Jun 2026100.0% uptime
Jul 2026100.0% uptime
Degraded performance

CosmicGuard: Network - Operational

CosmicGuard: Services - Operational

Cloudflare: Network - Degraded performance

HetrixTools: Server Monitoring Metrics - Operational

Postmark: Email Delivery - Operational

Notice history

View current status

Jul 2026

JUL31
Scheduled Maintenance Notice: snow-game-geg
CompletedMaintenance38 minutes
  • Completed
    July 31, 2026 at 11:38 AMUTC
    Completed
    July 31, 2026 at 11:38 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 31, 2026 at 11:00 AMUTC
    In progress
    July 31, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 26, 2026 at 2:34 PMUTC
    Planned
    July 26, 2026 at 2:34 PMUTC

    We're are moving snow-game-geg to upgraded hardware. As part of the transition, your server will be assigned a new IP address within our own network space.

    During this time, the server will be temporarily unavailable for around 30 minutes. However we have scheduled the maintenance block for 1 hour as a precaution.

    After the migration, your new server connection details will be visible in your control panel.

JUL31
Scheduled Infrastructure Upgrade: VPS Panel
CompletedMaintenance50 minutes
  • Completed
    July 31, 2026 at 10:50 AMUTC
    Completed
    July 31, 2026 at 10:50 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 31, 2026 at 10:00 AMUTC
    In progress
    July 31, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2026 at 4:55 PMUTC
    Planned
    July 30, 2026 at 4:55 PMUTC

    We’ll be performing a scheduled upgrade to the infrastructure that supports our VPS Control Panel. During this maintenance window, the VPS Control Panel may be temporarily unavailable for up to 30 minutes.

    Your active VPS services will remain unaffected; only access to the Control Panel will be impacted.

JUL9
Scheduled Maintenance: Infrastructure Security Update
CompletedMaintenance48 minutes
  • Completed
    July 09, 2026 at 3:48 PMUTC
    Completed
    July 09, 2026 at 3:48 PMUTC

    Maintenance has completed successfully. If you happen to run into any issues, please don't hesitate to reach out to support.

  • In progress
    July 09, 2026 at 3:00 PMUTC
    In progress
    July 09, 2026 at 3:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 09, 2026 at 8:40 AMUTC
    Planned
    July 09, 2026 at 8:40 AMUTC

    We will be performing scheduled maintenance to apply routine security and infrastructure updates across our systems.

    Window: 2026-07-09, 15:00–16:30 UTC

    Expected impact: Nodes hosting game servers will be updated on a rolling basis. Game servers on an affected node may experience an outage of up to 15 minutes while that node is updated. Not all nodes will be updated at the same time.

    Affected services: Game servers

    If you have any questions or concerns, please don't hesitate to reach out to our support team.

eric: game-geg network connectivity issues.
ResolvedDegraded performance32 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are currently in the process of migrating the server to replacement hardware.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
eric: game-geg network connectivity issues.
ResolvedDegraded performance1 hour 6 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2026

heretic: game-lon-7900 partial loss of connectivity.
ResolvedDegraded performance17 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2026

VPS Elder performance and avaliability issue.
ResolvedMajor outage2 hours 45 minutes
  • Postmortem
    UTC
    Postmortem

    Over a roughly 24-hour period, some users may have experienced intermittent errors or unavailability on services hosted on the aiba hypervisor.

    What happened

    The hypervisor experienced a hardware fault (CPU cooler failure), and we temporarily migrated its workload to a backup machine to keep services running. About a day later, the backup machine developed a separate hardware issue (memory instability) that caused the disruption during this window. We have repaired the original hypervisor and migrated the workload back to it to restore service.

  • Resolved
    UTC
    Resolved

    This incident has been resolved. A full RFO (reason for outage) will follow within the next couple days.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
MAY18
Emergency maintenance - VPS Elder Services
CompletedMaintenance17 minutes
  • Completed
    May 18, 2026 at 10:47 AMUTC
    Completed
    May 18, 2026 at 10:47 AMUTC
    Maintenance has completed successfully.
  • In progress
    May 18, 2026 at 10:30 AMUTC
    In progress
    May 18, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • Planned
    May 18, 2026 at 10:30 AMUTC
    Planned
    May 18, 2026 at 10:30 AMUTC

    We are planning for a emergency scheduled maintenance during that time.

MAY17
Emergency maintenance - paige: game-dfw-7950X
CompletedMaintenance30 minutes
  • Completed
    May 17, 2026 at 4:00 PMUTC
    Completed
    May 17, 2026 at 4:00 PMUTC
    Maintenance has completed successfully.
  • In progress
    May 17, 2026 at 3:30 PMUTC
    In progress
    May 17, 2026 at 3:30 PMUTC
    Maintenance is now in progress
  • Planned
    May 17, 2026 at 3:30 PMUTC
    Planned
    May 17, 2026 at 3:30 PMUTC

    We are planning for a scheduled maintenance during that time.

VPS Elder performance and avaliability issue.
ResolvedMajor outage5 hours 32 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Drives from the Hypervisor have been moved to a replacement hypervisor and services are currently booting.

  • Identified
    UTC
    Identified

    We have identified the issue to a faulty CPU cooler and have dispatched a technician to the datacenter.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Billing panel avaliability outage
ResolvedMajor outage47 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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