Seattle Node (Damian) - Connectivity Issue - Incident details

Resolved

Degraded performance

Started 10 months agoNovember 05, 2025Lasted about 12 hoursNovember 05, 202512:15 AM12:16 PMUTC

Affected

Locations

US West (Seattle, WA)

Updates

Resolved
November 05, 2025 at 12:16 PMUTC
Resolved
November 05, 2025 at 12:16 PMUTC
This incident has been resolved.
Monitoring
November 05, 2025 at 9:00 AMUTC
Monitoring
November 05, 2025 at 9:00 AMUTC
The machine should be back online, expect some degraded performance on disk read/writes as the raid array is re-synchronizing on the machine.
Identified
November 05, 2025 at 8:41 AMUTC
Identified
November 05, 2025 at 8:41 AMUTC
We are continuing to work on a fix for this incident.
Investigating
November 05, 2025 at 12:15 AMUTC
Investigating
November 05, 2025 at 12:15 AMUTC
We’re aware that "damian: game-seattle-7950X" (game server hypervisor), is currently displaying the error:
“We’re having some trouble connecting to your server, please wait…”
Our team has already opened a ticket with the datacenter, and we’re waiting for their update.
We’ll keep this post updated as soon as we get more info.

berrybyte - Seattle Node (Damian) - Connectivity Issue – Incident details